Student Advocacy Service

When you are feeling vulnerable or stressed about something and need information and support, we know that you would probably prefer to speak to a person, rather than an app or device. That’s why we have our Student Advocacy Team. Whether it’s face-to-face or over the phone we are here to listen to you and help with issues you may be facing.

Our Student Advocates are not lawyers, but we provide high quality advocacy and welfare services. We’re free, confidential and available to all UTAS students. It’s our job to help you to achieve the best possible educational and wellbeing outcomes.

Student advocates can help with:


  • Attending and responding to meetings to provide support and guidance with the University’s processes
  • Accusations of breaches of academic integrity or general misconduct
  • Navigating the University’s rules, ordinances, policies, and procedures
  • Grievances against the University in informal or formal negotiations
  • Explaining the University’s complaints process and making a complaint
  • Appealing decisions made by the University, including fees, compliance, academic progress, and more
  • Assistance with review of assessments, deferred exams, and requests for special consideration

Financial support

  • Helping with arranging financial counselling appointments through our partnership with Anglicare Tasmania
  • Assistance with applications for UTAS’s Financial Hardship Scheme

Legal support

  • Accessing legal services, counselling, and representation external to the University
  • Help with accessing free legal advice via the Student Legal Service
  • Referrals for tenancy advice

Academic support

  • Help accessing academic texts through the ULANZ scheme
  • Distance Student Study Packs
  • Help with arranging appointment with UTAS academic staff

Wellbeing, health, and personal safety support

  • Student behaviour and conduct
  • Mental health, counselling, and referrals to wellbeing professionals
  • Help with accessing services on campus
  • Being there to talk about any issues you might be facing

Support for your basic needs

  • Emergency food supplies
  • Emergency hygiene or sexual health items
  • Referrals to welfare organisations
  • Accessing equipment necessary for studies

We are always just a phone call or an email away and we take walk-in appointments when we are available.

We are available for all students, so if you are at a satellite campus we can meet you there, or if you are a distance student get in touch to arrange something that suits you.

Book with a student advocate

Quick links