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SUPPORT

Student Advocacy Service

TUSA Student Advocates provide free advocacy and support services to all University of Tasmania students. TUSA Advocates are independent from the University, which means our service and support is confidential. Whether you’re feeling stressed about something and need some advice or you’re confused about a process and would like some further information, we are here to listen and help with any issue that may be impacting your studies. We offer phone, Zoom, and face-to-face appointments, and we can also provide support via email when needed. We are available for all students – so if you are at a satellite or distance student, get in touch and we will arrange something that suits you.

Student advocates can help with:

Advocacy

  • Attending and responding to meetings to provide support and guidance with the University’s processes
  • Accusations of breaches of academic integrity or general misconduct
  • Navigating the University’s rules, ordinances, policies, and procedures
  • Grievances against the University in informal or formal negotiations
  • Explaining the University’s complaints process and making a complaint
  • Appealing decisions made by the University, including fees, compliance, academic progress, and more
  • Assistance with review of assessments, deferred exams, and requests for special consideration

Financial support

  • Helping with arranging financial counselling appointments through our partnership with Anglicare Tasmania
  • Assistance with applications for UTAS’s Financial Hardship Scheme

Legal support

  • Accessing legal services, counselling, and representation external to the University
  • Help with accessing free legal advice via the Student Legal Service
  • Referrals for tenancy advice

Academic support

  • Help accessing academic texts through the ULANZ scheme
  • Distance Student Study Packs
  • Help with arranging appointment with UTAS academic staff

Wellbeing, health, and personal safety support

  • Student behaviour and conduct
  • Mental health, counselling, and referrals to wellbeing professionals
  • Help with accessing services on campus
  • Being there to talk about any issues you might be facing

Support for your basic needs

  • Emergency food supplies
  • Emergency hygiene or sexual health items
  • Referrals to welfare organisations
  • Accessing equipment necessary for studies

We are always just a phone call or an email away and we take walk-in appointments when we are available.

We are available for all students, so if you are at a satellite campus we can meet you there, or if you are a distance student get in touch to arrange something that suits you.

Book with a student advocate

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